Terms & Conditions
Online Store - Sansha New York - General terms & conditions
This page contains the terms and conditions to which all orders placed through https://nydancestore.com (our "site") are subject. Please read carefully before placing an order. Placing an order implies acceptance of all terms and conditions.
General information about Sansha New York
NYdancestore.com is the online trading arm of Sansha USA Inc.
Sansha (USA) Inc is registered in the state of New-York since 1985
Current trading address: 2080 Mercantile drive, Leland, North Carolina 28451 USA
Telephone: +1 (910) 945 0909
Fax: +1 (910) 371 0187
All orders must be paid in USD currency, using VISA, Mastercard or Discover.
Payment by bank transfers are accepted from educational or artistic organizations.
Every effort is made to ship orders complete. In the unlikely event an item is temporarily out-of-stock, it will be cancelled or substituted with your agreement.
To ensure excellent prices, we require a minimum order of $29.00.
In stock items are available for immediate delivery.
However we reserve the right to discontinue any color, size or item at anytime without notice. Prices are subject to change without notice and only fully-paid orders display a final price.
Exchange and Return
You have 15 days from the date of order to return items.
Please follow the steps below:
- Fill out the on-line form and wait for a Return Authorization number. It will be processed within 3 working days.
- Products need to be returned in their original packaging with hang tags, stickers and accessories (if there are any) and in perfect sales conditions.
We will not accept washed, worn or damaged after opening products. Underwear and tutus are not returnable.
The return address is: SANSHA USA - 2080 Mercantile Drive - Leland, NC 28451
Return fees are the responsibility of the customer.
If all above conditions are met, you will be refunded the total amount (taxes included) excluding delivery fees. You will be refunded within a maximum of 10 days from the date we receive the items.
Sansha USA cares a lot about its products' quality. In case you receive a defective product, please fill in the on-line form, upload the photos or videos and we will send you a new identical product, or any item of equal or lesser value or we will refund you including transport cost, at your discretion.
“Discontinued, clearance, and final chance items (reduced 60% or more) are not eligible for refunds. However, items may be exchanged for the same style or a similar style of equal or lesser value."
We ship from Monday to Friday, only in the USA and US-administered territories.
We do not ship to P.O. Boxes or APO-FPO Boxes.
Orders placed before 2pm will be processed and shipped within 24 hours. Orders placed after 2pm will go out the next business day.
Definition of “Business Day”- This term only applies to Monday through Friday and does not apply to local or national holidays.
New York Dance Store is not responsible for any damage that occurs during shipping.
Incomplete shipping information will result in delivery delays and additional shipping charges.
Delivery charges :
Delivery charges are automatically calculated based on total weight-volume and shipping address.
Any question, fill in the on-line forms or contact : firstname.lastname@example.org
Promo codes cannot be combined with discontinued items or any other promotion.
We will exchange or refund any item that is considered defective by our Customer Service Department.